Norwegians incorrectly informed about great lottery gain

Norwegians incorrectly informed about great lottery gain

Norway's national lottery has apologized after thousands of players were mistakenly announced that they would have gained large sums in the Eurojackpot movement. The reason for this confusion was a coding error.

error in the determination of profits

Norsk Tipping receives the profit amounts from Germany into euros and then convert them into Norwegian crowns. However, a mistake occurred during this conversion process: the profits were incorrectly multiplied by a hundred times and not correctly shared by a hundred, as the company announced in a statement on Friday.

communication of the error

The company sent news and push notifications to the customers who showed the wrong, bloated profit sums before a correction was made later. "Norsk Tipping sincerely apologizes to everyone who has received a wrong profit," it said in the explanation.

cause of the problem

Those responsible for the company attributed the problem to a "manual coding error". "No profits were paid in false amounts," added the company.

Sorry for the CEO

In a separate explanation on Saturday, the CEO of Norsk Tipping, Tonje Sagstuen, also apologized for the mistake. "I'm terribly sorry that we have disappointed so many people and I understand that people are upset," said Sagstuen in the message.

"" I received a lot of news from people who had already forged plans for vacations, buying an apartment or renovation work before realizing that the amount was wrong, "she added. "I can only say to them: I'm sorry! I understand that this is a little consolation," said Sayen, who later stepped down and was replaced by the provisional CEO Vegar Strand.

renewed apology and measures

The company then sent another apology signed by beach. "On Friday evening, thousands of Norwegians were wrongly informed that they had won a high price in the Eurojackpot. This was a mistake that affected many and which we take very seriously," was the message.

"We deeply regret what happened and on behalf of Norsk Tipping I would like to apologize to everyone who was affected," said Strand. He added that the company "works intensively" to ensure that a similar event does not happen again.

Current Eurojackpot situation

Since nobody typed all the numbers at the draw on Friday evening, the Eurojackpot has now risen to 377 million Norwegian crowns (about $ 37.3 million), the next draw for Tuesday.