Vienna Advice Initiative: Over 9,600 talks in two years!

Vienna Advice Initiative: Over 9,600 talks in two years!

Customer: Interior service of the Social Affairs Vienna (FSW) fund has already conducted over 9,600 consultations with its initiative "Mid in Vienna" since April 2022. This low -threshold form of advice offers Wiener: Interior access to information and support in important areas of life such as care and care, disabled help and homeless help. The advice takes place without an appointment and takes place in easily accessible places such as outdoor pools, shopping centers and health facilities. FSW Managing Director Susanne Winkler emphasizes the proactive address of the Viennese: inside to improve access to social services. The initiative is currently active in the Donaustadt Clinic until August 29, with another twelve planned appointments in high -frequency places in Vienna.

According to Petra Gottwald, head of the FSW customer: interior service, the response to the offer is consistently positive. In addition to the telephone consultations, which can be reached daily from 8:00 a.m. to 8:00 p.m. on 01/24 5 24, Case Manager support: inside, including diploma-based health and nursing staff, the client: inside through individual specialist advice. Last year there were over 330,000 calls from the FSW, which annually supported around 145,500 annually in Vienna with around 170 partner organizations.

Legal framework of care

Since January 1, 2018, the legal situation in the area of ​​care and support has changed fundamentally: the nursing benefit, which had previously been a financial burden for numerous people in need of care, has been abolished. This means that the social welfare company and other social welfare institutions can no longer access the assets of people in residential and care facilities. The deletion of lien entered in the land register and the setting of ongoing executions are further positive consequences of this reform. Nevertheless, the contribution from income and care allowance remains unaffected by the abolition of the nursing service, and open cost contributions can continue to be requested after the service is terminated.

Responsibility for the provision of social services lies with the federal states, municipalities and free welfare associations such as Volkshilfe and Caritas. These social services are designed to support people with care needs and disabilities and to improve their life situation. The application is carried out via the municipal office, the district administration or in Vienna via the social center or the social center in Vienna.

Offers and initiatives for people in need of care

Different forms of care are available as part of the social services. Mobile and outpatient services offer support in the usual environment, which also relieves relatives. In addition, there are semi-inpatient day care, short-term care in inpatient facilities and senior citizens' communities as alternatives to conventional nursing homes. Ensuring the quality and the needs of these services is a central concern of the case and careman management, which coordinates the care and coordinates the needs of clients.

In the area of ​​financial support, the Ministry of Social Affairs announced a nursing fund of 1.1 billion euros for the years 2024 to 2028 in order to further improve people in need of care. In addition, the Home Treaty Act obliges the operators of old people's and nursing homes to better protect the residents: better inside. Data protection and compliance with human rights remain central points in the politics of the federal and state governments.