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Shock for many: Facebook and Instagram are blocking accounts en masse!
On July 9, 2025, numerous Facebook and Instagram users reported sudden account suspensions. The reasons are often unfounded violations of community standards. Those affected can appeal, but often have no support.
Shock for many: Facebook and Instagram are blocking accounts en masse!
For a few days now, users of Facebook and Instagram have been reporting massive account bans. These sudden closures affect both individuals and companies that rely on the platforms. Those affected no longer have access to their photos, contacts, messages and content, some of which have been collected over years. What is particularly alarming is the fact that many of the blocked accounts are long-standing and have numerous contacts. The reason for these drastic measures is often cited as a breach of community standards, including allegations of “child sexual exploitation.” reported 5min.
These closures are particularly serious for the self-employed and companies, as they often conduct their business directly via social media. Users find the account suspensions surprising and unfounded. Meta, the parent company of Facebook and Instagram, has not yet issued a detailed statement on the allegations, but assures that it has not noticed an increase in bad decisions. Many affected people suspect that artificial intelligence (AI) blocks accounts indiscriminately, which raises a new aspect in the discussion about the use of AI in social media as the courier reports.
Legal remedies and options for objection
Affected users have the opportunity to object to the blockages within 180 days. This usually requires the presentation of an identification document and a recent photo. For private individuals, the objection can be made via the settings, email or the support service. While large companies can often lodge an objection more easily because they have contacts at Meta, private individuals are left to their own devices. If the objection is unsuccessful, those affected in Austria have the option of contacting Rundfunk und Telekom Regels-GmbH (RTR) for out-of-court arbitration. If this doesn't help, the only option is to go to court, although this can be financially unaffordable for many.
The role of artificial intelligence
The increasing use of AI in social media is seen by many experts as a double-edged sword. The technologies not only enable more efficient content editing, but also the analysis of large amounts of data for community interests. However, this can also lead to misunderstandings, especially when AI systems make inaccurate decisions as E-Recht24 highlights. Automation through AI, be it in content creation or community management, requires careful review and adjustment to meet regulatory requirements.
Legal aspects related to the use of AI are also important. Companies must ensure that they respect copyright laws and comply with the requirements of the General Data Protection Regulation (GDPR) to avoid high fines and legal problems. In today's digital landscape, companies must find a balance between innovative technologies and legal requirements.
The current situation surrounding account suspensions on Facebook and Instagram not only raises questions about the proportionality of the measures, but also about the role that AI plays in the management of user data and content. Affected users and companies hope that the incidents will be clarified more quickly and the objection process will be improved.