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Recall alert: Dangerous glass jars discovered at HOFER!
HOFER recalls CROFTON glass storage containers due to risk of injury. Return to all branches, purchase price will be refunded.
Recall alert: Dangerous glass jars discovered at HOFER!
On February 17, 2025, HOFER KG, in collaboration with its supplier ASCE - ALDI SÜD Group Supply Chain Entity GmbH, initiated a recall campaign for two products: the "CROFTON glass storage containers with swing top closure with wooden lid" and the "CROFTON glass storage containers with swing top closure with glass lid". This drastic decision was made because there is a risk of glass splinters when opening and closing the swing-top closures, which could both contaminate the contents and cause injuries, as HOFER KG announced. An immediate sales stop was imposed in all branches in Austria where the products had been available since October 10, 2024. Affected customers can return the items to any HOFER store and receive the purchase price back, even without presenting a receipt. This was decided for the safety of consumers, regardless of whether the risk comes from the manufacturer or distributor. For further information, a hotline has been set up, which can be reached at +43 5 70 30 355 00 (Mon-Fri 7:30 a.m. - 7:00 p.m. / Sat 7:30 a.m. - 5:00 p.m.), like OTS reported.
Details about the recall
The affected items with the barcodes 4061459610826 and 4061459610925 should no longer be used immediately as there is a risk of injury. HOFER takes this recall very seriously and recommends that all customers return the products immediately. A recall of this type is not only important for customers, but also shows that potential dangers are handled responsibly. The affected cans are a well-known product in the discounter's range, which focuses on both consumer safety and the quality of the items on offer.
The items are also advertised on platforms such as Amazon, which further increases their reach and visibility. There, interested parties can get an overview of the CROFTON products in order to return them if necessary Amazon added. It is critical that customers respond quickly to safety alerts to prevent potential injuries and support providers' quality commitment.