Attention, Villach! Online fraud increases-this is how you protect your account!

Attention, Villach! Online fraud increases-this is how you protect your account!

In the past few weeks, the reports about unauthorized debit from bank accounts are increasing in Villach, which are made without prior orders. According to Gailtal Journal This is a growing problem that begins to unsettle the citizens. The perpetrators act highly professional and use fake websites and fraudulent emails to lure their victims into the trap.

One of the most common methods is to send fake emails that are sent on behalf of telecommunications companies. These messages often contain QR codes, which should lead to the recipients install fake apps that enable attackers access to private account information.

in online trading

The police have urged the population to pay more attention to the seriousness of the providers when it comes to online trading. Before ordering, consumers should ensure that the online shop is trustworthy. The recommended payment methods include buying on account as well as trust systems that offer securing purchases.

In addition, it is advised to regularly check the account statements in order to identify suspicious debit in good time. Special caution is required for unexpected messages or payment requests. As can be seen from the report by ra Kotz , should also be acted immediately in the event of unauthorized debits. Those affected should keep calm and contact the bank to block the account and create handwritten documentation of the incident.

instructions for suspected fraud

First steps in unjustified debit are crucial. First of all, the account or card should be blocked, which is possible either via the central blocking emergency call 116 116 or directly at the bank. It is recommended to block online banking access immediately and change the password. Those affected should secure all evidence, including screenshots of the debit and account statements.

Unauthorized debit must be reported to the bank immediately, preferably in writing in order to increase the chances of reimbursement. The legal framework is clear: according to Consumer headquarters are entitled to reimbursement of non-authorized payments. It should be noted here that the deadlines for contradictions are usually between eight weeks for incorrect and up to 13 months for unjustified debit.

police report and legal steps

In the case of unauthorized debit, it is advisable to file a criminal complaint with the police. This can be done online, although it makes sense to have all relevant documents available. The faster the measures are taken, the higher the chances of reimbursement of the unauthorized debit. Banks are often bound to make a reimbursement within 13 months unless they can prove gross negligence from the customer.

The police in Carinthia appeals to the regional press to educate citizens about the dangers in online sale and point out that the best security measures often assume from the customers themselves. Protection measures such as the regular review of the safety functions and sensitive handling of payment instruments can help prevent attempts at fraud in the future.

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OrtVillach, Österreich
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