Why everyone on the Internet suddenly love jet2 Holidays

Why everyone on the Internet suddenly love jet2 Holidays

As a travel journalist, Claire Dodd has already checked in five-star hotels and undertook luxurious cruises. But when she books her own vacation, she opts for something more decentralized: Jet2 Holidays, the British tour operator, which she calls "absolute pleasure".

customer service that enthusiastically

"Dealing at the airport is simply pleasant," she says. "You arrive and instead of the somewhat grumbling services that you sometimes get from cheap airlines, the employees seem really happy to see one. It is well organized-there is never a queue because a friendly customer service employee pays you to the right place. Everyone seems satisfied."

The rise of jet2 Holidays

dodd is not alone. Since its foundation in 2007, Jet2 Holidays has developed into the largest tour operator in the United Kingdom, which offers package tours with flights and hotels and transfers. Known for his lively red branding, the cheerful employees and the smooth processes, Jet2 Holidays has become a secret favorite among British vacationers. And now the cult status has also been unexpectedly accepted global proportions.

viral success through creative advertising

It all started with an advertisement that was broadcast in January 2024. A happy, 30-second video that advertises package tours that are reduced by "£ 50 per person"-that makes £ 200 for a family with four people. In the Original video runs with joy to the Jet2-Check-in-Teske, stops in a jet2 plane, welcomes Diecrew with a high five and Enjoy your vacation in the sun. The discount has now expired, but continues to live in Memes. The family was removed from the scene on social media and the sound spread virally. So far, he has accompanied more than a million TikTok videos, often in connection with vacation recordings that went very wrong.

The power of social media

Every form of negative feedback seems to be well suited: be it the "dodging of mosquitoes in Italy" or "floods in the New York subway". This week Jet2 Holidays even appeared in Hollywood when Jeff Goldblum was Published and published his concept as "Jeff2 Holidays" marketed.

long -term customer relationships instead of fleeting trends

For many who are traveled with Jet2 Holidays, however, this is not a short -term enthusiasm. "You know what you can expect in terms of price, the luggage is included, there is often a transfer, and you can upgrade to a private transfer if you don't want to drive around other hotels for hours on the bus," says Dodd, who recently traveled to Tenerife with Jet2 Holidays.

positive customer feedback

Tanya Kirk, an art therapist from Northern Ireland, has also had positive experiences. "It was a great experience from start to finish," she recalls her last Jet2 Holiday in Benidorm in Spain. "When we had a problem - my mother had her travel bag with money and documents left in the transfer bus - they were very helpful and did everything to find the lost bag and return to us."

jet2 Holidays in numbers

Despite the current success, Jet2 has a rather unspectacular history. Founded in 1971 as Carpenter’s Air Services, the company began transporting flowers from Guernsey to the British mainland. Over the years, the company had experienced several renams and took over until it was reorganized as Jet2 in 2001 and began with line flights at Leeds Bradford Airport. Today the fleet of JET2 with 120 Boeing and Airbus aircraft flies around 19.4 million passengers to sunny destinations in Europe every year.

positive reviews and customer loyalty

jet2 has received and received and received In the annual "customer satisfaction survey" by which? In the area of short -haul flights. "A big advantage of Jet2 is the friendly and helpful service," says Naomi Leach, deputy editor at which? Travel. The positive feedback largely outweighs the negative reviews on the Internet.

conclusion: Jet2 Holidays as a popular choice

The music of Jess Glynne, who often plays in the Jet2 commercials, will remember the passengers long after vacation. From the first booking to the return home, vacationers experience a consistently positive service. "You know exactly what to expect, and the joy of flying with Jet2 is an important part of the entire experience," says Markus Kendall-Young, who organizes the trips via Jet2.

Kommentare (0)