Vienna Energy helps: no shutdowns and 12 million euros in vouchers!

Vienna Energy helps: no shutdowns and 12 million euros in vouchers!

Wien, Österreich - Winter begins and with it the cold and darkness that could affect many Viennese citizens. But the city of Vienna is ready to take care of its citizens! From the beginning of December to the end of February there is a voluntary waiver of switch -off in the event of a delay in payment for electricity, gas and district heating. This was announced by Vienna Energie in a current message that underlines social responsibility and solidarity. Peter Hanke, city council for finance, emphasizes: "A warm and bright home is of crucial importance, especially in winter." Vienna Energie wants to ensure that nobody sits in the dark and in the cold in this challenging time, Hanke continues.

an extensive aid package against energy poverty

In addition, a generous energy aid package of 12 million euros is provided. This package consists of energy vouchers that are issued directly via social institutions such as Caritas, Red Cross, and Volkshilfe to needy people. The vouchers can be used to pay for open invoices or to cover running costs. The City of Vienna has set itself the goal of bringing the help to where it is needed the most - very unbureaucratic and targeted, as it says in a joint message.

Wien Energie also points out that you have been operating on an ombudsman for private customers for over ten years to offer individual solutions for people in need. Michael Strebl, CEO, explains that the employees are ready to support around two million customers even in difficult situations. Incitions for additional payments and extensive advice are also part of the support program, which is not only active in the winter months. You can get to the press to the press