Health hotline 1450: Free of waiting times during the holidays!

Health hotline 1450: Free of waiting times during the holidays!

The health hotline 1450 in Styria is ready at the upcoming Christmas holidays around the clock to help with health concerns. As Michaela Hansel, the head of the health telephone, reports, this is particularly important because many medical practices are closed during this time. Up to 600 calls are now recorded every day, which shows an increase in demand. The hotline not only offers support for physical complaints, but also advice on psychological problems. Employees use an extensive database to provide calling information about the current opening times of medical practices, and home visits by doctors are also made possible.

In addition, the offers of various health insurance companies, such as the AOK, are particularly important on public holidays. These offer their own medical hotlines that give the insured access to medical specialists. The AOK-Clarimedis team is available, for example, 365 days a year and answers the questions of the insured around the clock. In this context, it is worth noting that many insured persons are dependent on these telephone consulting services during the holidays in order to receive quick answers to health questions or to find support when dealing with acute problems, according to the test scenario for the medical hotel.

help on a call

The need for such services is particularly large at Christmas time, since many people who may become sick often have difficulty seeing a doctor in good time. The health telephone thus becomes an indispensable part of medical care by providing free information and advice that can be called up in the mobile phone times, as Krankenkasseninfo.de

These initiatives are particularly helpful because they offer the insured persons the necessary security and support in stressful times, such as the holidays, without being dependent on personal visit to the doctor. However, patients also receive further information and support from access to video consultation hours offered by various health insurance companies and where specialists can be conveniently consulted from home.