Chinese restaurant apologizes for viral urine video

Chinese restaurant apologizes for viral urine video

The Chinese Hotpot chain Haidilao has announced, one of their restaurants in Shanghai had visited compensation. This happened after two guests had urinated in the broth of their hotpot in an incident.

incident and video

A video that shows the two men how they urinate in the broth in a private room in a private room of a Haidilao restaurant, spread rapidly on the Internet at the end of the last month. The incident occurred on February 24, but Haidilao only became aware of the problem four days later and was initially neither able to precisely determine the time nor the location of the action.

inadequate training and reactions

In its explanation, the company stated that this case indicates inadequate training procedures. This meant that the staff could not recognize the situation in time. Haidilao confirmed the location in the city center of Shanghai on March 6th.

assume responsibility

"We fully understand that the damage caused by this incident cannot be fully compensated for our customers," said the company in its message. "We are ready to do our best to take responsibility." However, the exact amount of the compensation was not announced.

legal steps and arrests

Haidilao has reported the incident to the police in Jianyang, Sichuan, where the company's headquarters are located, and other locations. According to an explanation of the police in Shanghai, two 17-year-old men have now been arrested. The company initiated a civil law lawsuit against the two investigations on Monday.