VBV group combines customer service: improved care for companies!

VBV group combines customer service: improved care for companies!

The VBV Group, a market-leading company in Austria for additional operational pensions, announced significant changes in sales and customer service at the beginning of 2025. In order to optimize the care of its corporate customers, the VBV now bundles all activities in a central area called "Sales & Customer Service". According to a report by OTS , this enables more efficient communication and a more uniform contact for customers. Andreas Zakostelsky, General Director of the VBV, confirmed that this step should strengthen the synergies within the company.

With the creation of the new area, Clemens Buchmayer is also used as managing director of the subsidiary VBV - Consult. The aim is to further expand the innovative strength in the areas of sales and digital services, including the online service "My VBV", which has already reached over one million registered users. In addition to sales activities, marketing is also merged to make the VBV brand tangible for the approximately 3.3 million private and companies in the VBV group. The importance of this restructuring is also underlined by the VBV pre-provision fund, which acts as a leading pension fund in Austria, as vbv.at

sustainable further development

The VBV provision fund is not only characterized by its market leadership, but also achieved the best long-term performance of all pension funds in Austria. These successes are the result of a sustainable investment strategy that takes into account both economic, social and ecological aspects. Since its foundation, VBV has been based on transparency and sustainability in the assessment in order to effectively and responsibly manage the pension payments of its customers.

Thanks to this realignment, VBV is well positioned in order to not only offer its customers a high financial return, but also to pursue a responsible and ethical investment strategy. The introduction of the new "Sales & Customer Service" area will not only improve customer care, but also contribute to further strengthening the basis of trust between VBV and its customers.