Safety note: This Woom bicycles could have problems!

Safety note: This Woom bicycles could have problems!

An urgent warning for all owners of Woom bicycles: The renowned Austrian manufacturer has published a voluntary security note on specific models in his mountain bikes. The Woom Off and Woom Off Air are affected in sizes 5 and 6 as well as the Woom original in size 6, which were produced between 2016 and 2020. According to the currently available information, there could be a fatigue fracture of the cranks if there is a strong stress. The company is assessed as very low by the company, but Woom strongly recommends that the affected parts to replace. As reported in the article by Vol.at, customers can use an online crank check to check whether their bike is affected.

Free exchange for affected models

Customers whose bicycles fall into the affected category can have the cranks exchanged at a Woom dealer free of charge. It is emphasized that the costs for the exchange are even covered in workshops outside the Woom network. The steps to carry out the exchange are very simple: after the online check, the new cranks can be ordered directly and mounted by a dealer nearby. Woom's information pointed out that not all models are affected. All Woom Original in Sizes 1–5 and models from 2021.

"The security of our bikes has a top priority for us," explains Bernd Hake, CEO of Woom. "Our claim is to offer our customers a high quality product that enables children to drive safely and carefree over many years." This voluntary security note is the expression of Woom's responsibility towards its customers and their security. For more detailed information and the possibility of checking for affected models, customers can visit the official sides of Woom, as well as the security update of Vol.at with the latest details.

Visit for more information Vol.at and the woom website .