Disappointment on the high seas: Guests of the SH Diana in the hunger strike
Disappointment on the high seas: Guests of the SH Diana in the hunger strike
The dream trip through the impressive waters of the Antarctic took an unexpected turn for the passengers of the "SH Diana". A sudden damage to the engine caused great unrest on board and led to several guests on the hunger strike to express their dissatisfaction with the offered compensation offer.
The "Sh Diana" was on a three -week cruise from Cape Town in South Africa to Ushuaia in Argentina when a technical problem with one of the two drive electromotors occurred. This happened near South Georgia, which caused the captain to change the planned route. Instead of enjoying the attractive passage along the Antarctic Peninsula for three and a half days, the travelers only had a few hours for it - a sobering setback for many who had paid up to £ 10,000 for this trip.
inadequate compensation offer and protest
In view of the highly disappointing experience, many passengers considered the offer of the organizer Swan Hellenic, which only contained a reimbursement of 50 percent of the travel price or a 65 percent discount on a future cruise as inadequate. A group of travelers called for a full repayment. With handwritten signs on which their demands were noted, they set an example by making a hunger strike.The organizer confirmed the incident and described the protest campaign as "counterproductive". Her statement confirmed that you work on a quick solution to the problem and that the offer goes beyond the legal requirements. Despite these statements, the situation shows how emotionally affected the passengers were of the unexpected amendment of their trip.
repairs in Ushuaia
There are currently around 170 passengers on board the "SH Diana". The ship is ready to create in Ushuaia next Saturday, where technicians will make the necessary repairs of the damaged engine. One goal is to make the "SH Diana" ready for use as soon as possible.
It remains to be seen whether the pressure exerted by the hunger strike of the passengers will ultimately lead to higher compensation. However, it is clear that this trip will remain unforgettable for many guests - but not for the hoped -for reasons. For more information, see the current reports on www.tips.at .
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