Exchange gifts: Everything you need to know after Christmas!

Exchange gifts: Everything you need to know after Christmas!

Belgien - The Chamber of Labor has published important information for consumers after Christmas who want to exchange or complain gifts. There is a 14-day right of withdrawal in online trading, while inpatient trade there is no legal exchange of exchange, unless dealers offer this. Consumers should be careful to keep the packaging of their gifts in order to facilitate possible exchange processes. If a purchased product is defective, buyers have the right to repair or exchange within two years from the date of purchase, such as OE24.at

legal warranty and voucher love

For a lack of goods, dealers are obliged to improve them. If the same defect occurs again, the customer can insist on a reimbursement. Vouchers that are often redeemed after the festival are usually valid for up to 30 years, but should be used quickly because they can become worthless in the event of the provider's bankruptcy. An important point is that traders are allowed to shorten the deadline for redeeming vouchers. This also applies to the legal framework: According to Europa.eu , consumers are also entitled to at least two years for all purchased goods. If a defect occurs within a year, the buyer is not obliged to prove that it already existed during the delivery.