Mobile phone debacle in Spain: second blackout within weeks!

Mobile phone debacle in Spain: second blackout within weeks!

The exact causes of the mobile phone failure are currently still unclear. Initial findings indicate a failed update of a network operator. A spokesman for Telefónica confirmed that upgrades could have actually affected some services. The Spanish Ministry of Digitization closely observes the situation and demands precise information and schedules to remedy the disorder.

consequences of the power failure

The power failure that occurred on Monday led to a large -scale failure of the mobile networks in Spain and Portugal. The exact causes have not yet been clarified, but Prime Minister Pedro Sánchez and other emergency services have asked the population to only use calls and communication services in absolute emergencies. This should help stabilize the loaded network. According to Futurezone Services such as WhatsApp only worked with restrictions, with many users to send or receive messages.

The operators Telefónica and Masorange are working intensively on the full restoration of the mobile network. Rumors of a possible hacker attack as the cause of the blackout have not yet been confirmed. EU Council President António Costa emphasized that there is currently no evidence of such a malicious intervention.

reactions and measures

Although the network disorder has now been largely remedied, tens of thousands of users continue to report restrictions on the phone and mobile Internet. The Federal Network Agency informed that disorders in telephone, internet and mobile phone connections must be reported to the providers immediately. Providers are legally obliged to remedy disorders immediately and free of charge, unless the customer himself is responsible for the disorder, according to Federal Network Agency.

If a fault is not remedied within a day, the providers must inform about the measures taken on the following day and the expected expansion period. Consumers also have the right to a legal compensation if the problems are not resolved. The amount of compensation depends on the duration of the disorder, and in the event of failures over a period of several days, the amounts can increase significantly.

Overall, the situation ensures a noticeable trouble among the population, since modern means of communication are indispensable in times of crisis. The events in Spain also have a light on the susceptibility of critical infrastructures and the urgent need for robust solutions for future challenges.