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Toplink revolutionizes communication: AI chatbots in use in yourix!
toplink presents expanded omnichannel communication 2.0 with chatbot and AI functions for optimized customer communication.
Toplink revolutionizes communication: AI chatbots in use in yourix!
A new age of communication is dawning!The Hessian provider toplink brings a breath of fresh air to business communication with its expanded solution yourix. The integration of innovative chatbot and AI capabilities is revolutionizing omnichannel communication and transforming the way companies communicate with their customers. The solution promises to streamline the digitalization of business and customer interactions through a single, easy-to-use platform - from data management to service tracking. The goal? Seamless, multilingual communication across all channels, from web chat to email.
"Withyourix"Companies and institutions can significantly increase their efficiency in communication control," explains Tarkan Akman, CMO of toplink. Thanks to a central interface, users maintain an overview of all important customer information and can effortlessly control live chats and answer common service requests at lightning speed. This combination of chatbot and AI not only improves the experience for customers, but also for employees!
Flexible integration and high security standards
The user-friendliness of yourix is ensured by the uncomplicated integration of popular CRM systems such asSalesforce,Microsoft DynamicsorZendeskeven reinforced. The changeover is completed in no time – a workflow editor enables companies to design all relevant processes without any programming knowledge. In addition, toplink meets strict security standards. As an ISO 27001 certified company, toplink guarantees that all data processing takes place within Germany and is GDPR-compliant, without additional security burdens for the IT departments.
toplink combines the best of cloud software with the highest security requirements and offers companies in Germany a future-proof solution for their communication needs. The future of communication is here and it's smarter than ever!