Northeimer Helios Clinic: dirty rooms cause excitement!

Northeimer Helios Clinic: dirty rooms cause excitement!

In the Northeim Helios Hospital, unsustainable dirt caused excitement! Ruth Kues accompanied her 43-year-old son, who was treated for acute pneumonia, and encountered real imposition: candy paper, biscuit crumbs and a plastic bottle cap lay on the floor of his patient room. The dirt that apparently came from a previous patient could not be overlooked!

The nurses who were pointed out by Kues to the misery showed themselves indifferent and referred to the cleaning staff who would only work again on Monday. Your desperate wish to get a broom yourself to remedy the unsavory situation remained unfulfilled. The dirt remained untouched until Monday when cleaning staff finally appeared to remove the mess. "A hospital room shouldn't look like this!" scolded Kues.

clinic promises improvement after scandal

The clinic management took the allegations seriously. Press spokesman Martin Wilmsmeier said that there was a standby service for such cases on weekends but was not called. "That shouldn't happen, and we can only apologize for that," emphasized Wilmsmeier. He promised to sensitize the team to the important processes and requirements in order to prevent such events in the future. The room cleaning actually follows a strict plan, in which soils are regularly wiped and disinfections are carried out according to fixed criteria. Nevertheless, the question remains: How could it get that far?