New online help simplifies the citizenship process for children in Vienna

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Learn how a new online assistant in Vienna is making the process of obtaining Austrian citizenship easier for children and making information easily accessible.

New online help simplifies the citizenship process for children in Vienna

In Vienna, comprehensive reforms are pending at the immigration and citizenship authorities. Vice Mayor and Councilor for Integration Christoph Wiederkehr (Neos) has presented a decisive step that will primarily benefit parents who want to apply for Austrian citizenship for their children. The new online assistant will make the process more efficient and lower the hurdles for applicants.

Acquiring Austrian citizenship can be a complicated process that often involves confusion. To address these challenges, a multi-stage query path was developed. Assistant users receive clear instructions after answering a series of questions. This way you will find out exactly what requirements your child must meet in order to obtain citizenship.

Improved usability

An additional advantage of the online assistant is the option to book an appointment directly with the responsible authority or to receive further information. The information has been formulated in easy-to-understand language so that even less experienced users can easily access it. This step is part of a broader initiative to improve communication with citizens, which is of great importance to Christoph Wiederkehr. “We update the online assistant regularly, but it does not replace the check in the process,” says Georg Hufgard-Leitner, head of department at MA35.

In addition, an earlier version of the online assistant, which was activated at the end of February 2024, is also in operation. This version is aimed at people wishing to immigrate and offers another important service for people planning their way to Austria.

The reforms demonstrate the City of Vienna's commitment to easing the requirements for obtaining citizenship and providing transparent information. This is also reflected in the continuous efforts to improve the usability and accessibility of the services. Information about the new online assistant is available online and offers interested parents the opportunity to obtain comprehensive information and submit the application directly via the platform. For further details, the wizard can be accessed directly from the official website, helping to simplify the process significantly in the future.