Emergency numbers in Salzburg rise: What is behind it?

Emergency numbers in Salzburg rise: What is behind it?

Salzburg, Österreich - In the state of Salzburg, police emergency calls rise, while a remarkable decline takes place throughout Austria. According to the ARF Radio Salzburg, the police call 133 or European emergency number 112 were much less common in the previous year; The emergency calls dropped by twelve percent. In Salzburg, on the other hand, the police are alerted an average of 1,000 times a day. This is often based on burglaries, thefts and traffic accidents, as the head of the state control center, Werner Kamper, explained. An innovative contribution to the emergency calls is the e-call system, which automatically settles an alarm when cars are involved in an accident. Here the car sends the emergency data directly to the control center, which accelerates the emergency reaction considerably.

In addition, there are modern ways to make an emergency call, especially for people with hearing impairments. These can make a text-based emergency call via the DEC112 app, which is forwarded to the police by the GPS data of the cell phone. According to Markus Geiersberger, the police dispatcher, this enables quick communication in an emergency. However, the increase in an unintentional emergency calls, called "pockets", is alarming, which are caused in particular by incorrect settings of the smartphones. The police therefore appeal to the public to configure their devices accordingly and only use one button for the emergency call.

emergency call systems fair needs

The police offer a “quiet emergency call” for special situations such as acute dangers, for example in violence in privacy via the app Dec112. In such cases, a precise location can be crucial to enable quick help. There are also numerous alternative emergency numbers, including 122 for the fire brigade and 144 for the emergency services. The uniform European emergency number 112 complements these services and is available in all EU countries. It can also be called from the mobile phone without an active SIM card, which significantly simplifies access to emergency services, as the police emphasize on their website.

Overall, it can be seen that the emergency infrastructure in Salzburg is well positioned, while technological developments such as the E-Call and the App Dec112 make communication between the population and the emergency services more efficient. The police strive to further increase the security of the citizens through education and new technologies, as on orf Salzburg and police.gv.at is.