Christmas business 2024: New return rights at Amazon unveiled!

Christmas business 2024: New return rights at Amazon unveiled!

Amazon has revised his return conditions for Christmas business in 2024 to accommodate the customer. The new regulations are particularly favorable, since many articles that were bought between November 1 and December 25 can be returned by January 31, 2025. In addition, a general 30-day return guarantee applies to most products. But be careful: Certain product categories, such as electronics and media, have different regulations that only allow the return within 14 days of receipt. This information was reported by krone.at

This step of Amazon aims to secure the competition in online trading, since the US giant takes up the leading position in Austria with a market share of 12 percent (without the marketplace). The increased return period could encourage customers to order more items and to expand the gift selection during the holidays. Amazon also emphasizes the importance of a careful return; Articles must be in the condition of how they were sent to avoid difficulties, such as Amazon.de

Important details on the return conditions

In order to ensure smooth return, consumers should note that additional rules apply in particular to articles in the categories of camera, electronics and computers. These items can only be returned within 14 days and not according to the extended return period. In addition, all new goods must be unused and intact, while used articles must not show any wear. In addition, products have to be hygiene throat or specially made, as personalized articles are carefully handled after the purchase, since they are often not capable of return, such as Amazon.de reported.

Amazon is based on a customer -friendly design of its sales conditions this year to guarantee a smooth process during the busy holidays. Customers should check the specific return regulations for the individual products in order to avoid misunderstandings and process their returns on time.