Deutsche Bahn improves ticket purchase: data protection is very important!
Deutsche Bahn improves ticket purchase: data protection is very important!
Deutsche Bahn has announced significant changes in the acquisition of savings price tickets for December 15th. In the future, customers will no longer have to provide personal data, such as an email address or mobile phone number, in order to benefit from the discounted tickets. This applies especially to travelers who buy tickets at the railway counter and comes as an answer to the growing criticism regarding the previous regulations that customers exclude without internet or smartphones. Alexander Roßnagel, the Hessian state data protection officer, praised the decision as a constructive step to solve the data protection conflict, which had arisen through numerous complaints, such as tz.de reported.
The revision of the sales process comes into force on December 15 and now enables travelers to receive savings price tickets at the counter without specifying an email or mobile phone number. Only a few users are without an email address, but the railway also wants to open these people access to the savings prices. A railway spokeswoman emphasized that it is still recommended to provide an email address to better communicate content such as information about track changes or delays. In addition, the Deutsche Bahn is introducing a new savings price called "Spar Award Business" at the beginning of the new year, which is specially designed for business travelers to make travel by train more attractive. These changes reflect the customer feedback and show that the train is ready to respond to the needs of its travelers, as well as Rnd .
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Ort | Wiesbaden, Deutschland |
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