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Waiting room revolution: New pager technology for relaxed patients!
The Tirol Kliniken is introducing pagers to shorten waiting times. Patients can leave the waiting room during this time.
Waiting room revolution: New pager technology for relaxed patients!
An innovative waiting room system has already found its permanent place in the Tirol Kliniken. After a successful test run this summer, a pager system is now being used to give patients a relaxing waiting time. When patients arrive, they receive a pager that beeps ten minutes before their appointment. This means they can leave the waiting room and relax in a café, for example, without missing their call. This pleasant innovation has a positive effect on the mood of everyone involved, as director of the ENT clinic, Benedict Hofauer, emphasizes. In addition, the pagers are designed so that people with hearing impairments are also notified through vibration and flashing lights, which increases the accessibility of the system. Initial feedback from users is consistently positive, so other hospital departments are also considering introducing similar systems ORF Tyrol reported.
Increasing patient satisfaction
The use of paging systems in doctor's offices and clinics is not only popular in Tyrol. Dr. Marc Metzmacher has been using this technology in his family doctor's practice since the Corona period. He reports high acceptance among patients and emphasizes that the devices reduce stress in the practice. With an operating radius of up to 500 meters, patients can usually run short errands or relax while they wait for their appointment. These systems have also proven themselves in other facilities, such as the Varisano Clinic in Frankfurt-Höchst. Here parents and their children can use the nearby playground or visit the hospital café while they wait for their appointment PKV Institute reported.
The advantages of this new technology speak for themselves: a reduced stress level for patients, a more pleasant waiting time and an increase in general satisfaction in medical care. Thanks to the application of these systems, healthcare is not only made more efficient, but also more humane, promoting the well-being of patients and medical staff.