35 years of Tyrolean state prosecutor: strengthen trust through transparency

35 years of Tyrolean state prosecutor: strengthen trust through transparency

In Tyrol, citizens have been able to rely on the support of the state folklore lawyer for 35 years. This independent advisory and complaint office was founded in 1989 and has since shown an impressive balance sheet: more than 150,000 contacts are recorded. The current state public prosecutor, Doris Winkler-Hofer, and her committed team are the Tyrolean: Inside on all questions relating to the state administration.

"We give people a voice and try to listen to their concerns in a simple way and find solutions," said Winkler-Hofer. The advice center has thus developed into an important point of contact where trust in public institutions is encouraged and transparency.

various topics and challenges

The state prosecutor deals with various topics affected by the state administration and the indirect federal administration. Your mandate is to provide legal information and accept complaints. "The translation of legal topics into an understandable everyday language is central," continued Winkler-Hofer.

The challenges have changed over time, with digitization and data protection becoming increasingly important. "We have to adapt to the new requirements of the citizens: to adapt and continue to do administrative work," she adds. The number of contacts this year alone shows that the population has great confidence in the institution: in 2023 there were already 3,739 contacts.

A reason for the high encouragement is the low swelling of the offer. Citizens: Inside, the team can reach the team privately, by phone or in writing. In addition, speaking days are organized in various Tyrolean districts - over 700 such events have been carried out since the foundation.

The way to the ombudsman

At the national level, the public prosecutor has existed since 1977, but in Tyrol you wanted a model that is closer to people. In 1989 the first regional prosecutor, Helmuth Tschiderer, was chosen by several successors to Doris Winkler-Hofer, who has been in office since 2022.

The state prosecutor is based at Meraner Straße 5 in Innsbruck. Your team consists of eight employees, including the handicapped lawyer Kristof Widhalm. Together they are committed to the rights of the Tyroleans: inside, with a clear focus on understandable communication and proximity to the citizens. This challenge is of great importance for the institution in the future to meet the requirements and wishes of the population.

The numbers and the positive response from the citizens: Interior demonstrate how important the Tyrolean state prosecutor is for trust in the administration. It will also play a crucial role in the life of the Tyrolean population in the coming years by taking its concerns seriously and actively fighting solutions.

For more information about the activities of the Tyrolean State Vol. Rel = "Nofollow noopener noreferer"> on www.tirol.gv.at Visit.