Tyrol's state prosecutor: for 35 years for citizens in action

Tyrol's state prosecutor: for 35 years for citizens in action

In Tyrol, the institution of the state folklore lawyer has been an integral part of the administration for 35 years, which is a contact point for the citizens for complaints and concerns. Over the years, more than 150,000 contacts have been recorded that pursue the goal of promoting transparency and trusting coexistence between the administration and the population. People like the Landecker who have difficulties with official letters, or a Kufsteiner who is dissatisfied with an authority decision can be found here.

The incumbent state prosecutor Doris Winkler-Hofer and her team are committed to ensuring that the concerns of the Tyrolean are taken seriously. "The institution of the Tyrolean state prosecutor has become an integral part of our legal system today. It gives the citizens a voice and strengthens confidence in a fair and transparent administration," said Landtag President Sonja Ledl-Rossmann. This statement underlines the importance of the ombudsman and its role in Tyrolean administration.

function and accessibility of the position

The tasks of the state prosecutor include a wide range of national and indirect federal administration. In addition to the consultation, the institution also takes care of the examination of symptoms to provide information and, if possible, to remedy this. Doris Winkler-Hofer emphasizes: "The 'translation' of legal behavior in everyday language is a central task, especially in view of the complexity of administrative procedures." The high complexity of bureaucracy and the difficulties with it are frequent barriers for many citizens.

The accessibility of the advice center plays a crucial role in its success. In 2023, 3,739 contacts have already been counted, and a low -threshold offer is regularly created in the districts in addition to the central advice center in Innsbruck. Since 1989, consultation days have been held in the districts regularly - more than 700 times in total. "We want to be where people need us," emphasizes Winkler-Hofer.

A look at the story

The ombudsman in Tirol was founded in 1989 with Helmuth Tschiderer as the first state folk lawyer. Since then, Johannes Pezzei, Josef Hauser and Maria-Luise Berger have followed him, before Doris Winkler-Hofer took over the management in 2022. Together with her dedicated team, including the disabled lawyer Kristof Widhalm, she pursues the goal of a citizen -friendly and effective administration, which is always in the service of the Tyrolean

The work of the state prosecutors is also an answer to the constantly changing social requirements and the progressive digitization. The challenges that arise from new technologies and changed living conditions require flexible and adaptable administration. "The concerns of the citizens are changing, and it is our job to adapt these new requirements," explains the state prosecutor and thus proves the constant relevance of the institution.

More interesting information about the activities and the goals of the Tyrolean State Vol. find .