Virtual help for women: Anonymity guarantees the new advisory service!

Virtual help for women: Anonymity guarantees the new advisory service!

The women's phone in Lower Austria has been offering extensive, anonymous support for women who have been confronted with violence in their relationships for over 20 years. The telephone advice on 0800 800 810 is not only low -threshold and unbureaucratic, it also ensures that the calls do not appear on the telephone statement. This measure is crucial because many women live in controlling conditions in which their calls are monitored. According to the Lower Austria aid organization, 4,000 calls were made last year, which led to around 1,300 consultations. A common problem that was addressed is mental and physical violence, followed by mental health problems.

From March 3, 2025, the women's phone will be expanded to include additional online advice, which can be used anonymously and without providing personal data. This is not only aimed at women, but is also accessible to men. Aid searchers receive feedback within 48 hours, which is also secured by an "emergency exit" button. Karin Skop-Greenslich, Head of Consulting, emphasizes that many callers report on loneliness, separation concerns and psychological violence. It describes the offer as a "virtual hug" for everyone who needs support and do not want to be recognized.

diverse forms of violence

Violence against women manifests itself in many forms - from everyday harassment to physical violence to psychological assault. These experiences can severely restrict the personal freedom of women. According to the information on the help phone, direct forms of violence such as stalking, rape and sexual assault are tragic reality for many women. This knowledge and sensitization for the various aspects of violence are central to help affected women and to accompany them in their search for support, as the relief organization in Lower Austria emphasizes.