Emergency call Lower Austria: Telemedicine brings historical record result!

Emergency call Lower Austria: Telemedicine brings historical record result!

In 2024, emergency call Lower Austria recorded a remarkable balance: a total of 1.9 million contacts were counted, which means an average of four per minute. This was announced at a press conference in St. Pölten, at the State Councilor Sven Hergovich and Christoph Luisser, Managing Director of Notruf Lower Austria. The 390,216 ambulances, which were done for 2024 alone, were particularly striking. Hergovich explained that the organization with more than 323,000 online transport messages and a total of 306,642 emergency calls achieved an increase of 4.3 percent compared to the previous year.

telemedicine and innovations in the emergency call system

A groundbreaking innovation is the "Emergencyye" system, which enables you to access camera functions and location data via the smartphones of those seeking help. This means that emergency services can better assess the situation in real time, which improves reaction times. This technological advances are considered decisive for patient care in Lower Austria by those responsible. Managing Director Josef Schmoll emphasized that the control of patient care is becoming increasingly important. Telemedicine has also been expanded, so that emergency doctors can be integrated directly into the emergencies by video call, which enables optimal support from the rescue workers on site, as from a report by OTS .

The acute team in Lower Austria was in use 1,700 times last year and played a central role in coordination during the flood events. The control center acted as an important information hub that provided rescue and nursing services with information about inaccessible traffic routes. Hergovich and Luisser praised the more than 300 emergency call Lower Austria for their tireless performance and emphasized that the goal was to relieve the health system through preventive health advice and reduced hospital stays. According to Luisser, 90,287 health consultations were carried out, a new record in the area of health care, which corresponds to an increase of eleven percent compared to the previous year