Ki in tourism: Free workshops start in NÖ from June!

Ki in tourism: Free workshops start in NÖ from June!

Tulln, Österreich - From June 2025, the "Ki in Tourism" continued training will continue after over 440 participants have already found a successful introduction to the world of artificial intelligence (AI) in Lower Austria. This initiative, which was launched by the Lower Austria advertising and the House of Digitization, aims to bring tourism companies practical to the diverse possibilities of AI. In view of the high demand for practice -oriented knowledge, the next season of the workshops has been drawn up, which focuses in particular on improving booking processes, guest service and communication.

An expert in the field of dat-based marketing, Philipp-Thomas Müller, has participated in the development of the new workshop relay. The workshops are aimed at everyone who is oriented and actively dealing with the potential of AI. Participation in these training courses is free of charge, making access to further training easier.

planned workshop appointments

The infrastructure of the workshops not only offers basic knowledge, but also concrete tools for implementing AI technologies. The dates for the next workshops are:

• 4. June, 9:00 a.m. - 1:00 p.m., House of Digitization, Tulln (Danube and Weinviertel)
• 5. June, 9:00 a.m. - 1:00 p.m., Relaxresort Kothmühle, Neuhofen an der Ybbs (Mostviertel)
• 18. June, 2:00 p.m. - 6:00 p.m., Haindorf Castle, Langenlois (Danube & Waldviertel)
• 23. June, 9:00 a.m. - 1:00 p.m., FH Wr. Neustadt (Wiener Alpen and Wienerwald)

The role of artificial intelligence in tourism

The integration of AI into tourism has the potential to increase efficiency, personalize services and to automate processes. According to the [Tourist Network Franken] (https://www.tourismus network-franken.de/weskwertes-fuer-die-tourismar? Chatbots and virtual assistants help to improve guest communication and make customer service available around the clock.

In addition, AI optimizes price strategies and supports security management, for example in luggage handling, where AI is used to make processes safe and efficient. The visitor steering can also be supported by AI by providing forecasts for the utilization of sights.

Nevertheless, the use of AI is not without risks. Data protection concerns play a central role, and the changes in the labor market require a clever management. It is therefore important to find a balance between the efficient use of AI and the preservation of the quality of human interactions.