Citizens' account comes: simple access to authorities for all Germans!

Citizens' account comes: simple access to authorities for all Germans!

Deutschland - Germany plans to introduce a mandatory citizen account that is intended to facilitate access to administrative services to all citizens. According to Kosmo , the future coalition of the CDU, CSU and SPD under the leadership of Friedrich Merz will digitize the administration. With the citizens' account, upcoming authorities are to be simplified and the paperwork is significantly reduced.

The concept stipulates that the newly developed digital platform for all authorities becomes compulsory. After a one -time registration, users receive access to administrative services at all federal levels. This should also include support offers for digitally less experienced people to ensure broad acceptance.

advantages of the citizen account

The digital infrastructure is intended to simplify administrative processes, for example in tax returns or child benefit applications. With the principle "everything in one place" and "only once", personal data is only stored once, which should increase efficiency and save costs. This could significantly reduce the citizens' burden and make access to social benefits significantly easier.

Special access for companies enables company start -ups to handle within 24 hours. However, critics warn of the risks, in particular with regard to possible cyber attacks on sensitive data and the challenges for digitally inexperienced people. In order to meet these concerns, comprehensive security measures are planned, including multi -stage protection concepts and strong encryption.

digital transformation of the administration

Digitization in the municipalities will remain a central topic in 2025. As on eGovernment.de , this initiative aims at efficiency, transparency and a stronger citizen and company away. Public institutions are required to make services faster, cheaper and more customer -friendly.

The digital infrastructure is a crucial element for modern municipalities. Small projects, such as unified communication solutions, can make significant contributions. Cloud -based solutions are ready to efficiently store and process large amounts of data. In addition, open data initiatives promote free access to public data, which increases the transparency and participation of citizens.

artificial intelligence is increasingly being used as part of this digitization. Chatbots and virtual assistants in particular improve communication between citizens and the authorities by editing routine issues and offering personalized support. In order to ensure data protection, however, a multi-layered security architecture and modern technologies such as two-factor authentication and biometry are required to prevent unauthorized access.

The exact implementation steps of the coalition are not yet known, but a concept is to be presented by the end of 2025. This includes the consideration of European digital identity (Eudi-Wallet) by 2026. Planned help offers on site should bridge the digital gap and offer personal support to ensure that all citizens can benefit from this digital transformation.