Spar warns: recall of the Alldoro Holz Puzzle due to legal defects!

Spar warns: recall of the Alldoro Holz Puzzle due to legal defects!

SPAR, Österreich - Spar has announced a product recall for the "Alldoro Holz Puzzle". This measure takes place as a precaution after a legal deviation has been determined. The affected product has already been removed from the market to minimize possible risks for consumers. Customers are urgently asked to no longer use the puzzle. This warning applies exclusively to the product mentioned; All other products of the Alldoro brand are not affected.

Customers can return the "Alldoro Holz Puzzle" in the savings, Eurospar, Interspar markets or Maximarkt. The purchase price is also reimbursed without submitting the cash register, which facilitates the return process for affected consumers. The corresponding information can be found in terms of characters on the sales outlets and in the communication channels of SPAR.

Details on the recall

Additional information reaffirm the recall and the measures taken. SPAR's customer service can be reached for questions at the email address office as well as at the free telephone number 0800/21 20 to offer further support. Through this transparent communication, SPAR supports the consumers in the best possible way.

food companies are legally obliged to recall products immediately if there is suspicion of a health risk. This is done so that the public can be informed promptly, in particular about the reasons for the recall and the potential effects on health. The Authority of Health Surveillance is also obliged to be informed in the event of a health risk.

For consumers there are clear rights related to recalls. Inadequate foods can be claimed directly in the shop, whereby high standards regarding product safety apply. Dealers must replace poor products or reimburse the purchase price. Information on other secure foods and any complaints about uncertain products can be obtained via the platform of the consumer center, which offers comprehensive information about recalls, including details on the product name and the respective sales locations.

Fixed standards apply to recall actions that are intended to ensure effective implementation. Consumers have the right to flawless products, and in the interest of everyone involved, it is transparent and quickly to react to problems to fix potential dangers quickly. The competent authority for food matters becomes active if companies do not meet their information obligations and thus become necessary to recall. For detailed information, the website foodwarnung.de is the appropriate starting point.