Network chaos in Austria: HoT fights against massive disruptions!
Current disruptions at HoT: Network problems throughout Austria for 40 minutes. Long waiting times for customer service.

Network chaos in Austria: HoT fights against massive disruptions!
On November 4, 2025, numerous users reported significant network problems with the mobile provider HoT. For around 40 minutes there have been disruptions and outages affecting both telephony and the Internet. The problems are recorded throughout Austria, indicating a widespread disruption to the network. Users have shared their experiences on the platform alletreib.at, which documents an increase in fault reports.
HoT's hotline is very busy, resulting in long waiting times for customers. Many calls indicate that the company is working to resolve the problems and further information about the duration of the problems is currently unknown. This uncertainty causes unrest among users who are hoping for a quick solution.
Scope of disruptions and user feedback
The reported problems clearly affected many users in Austria. Many people are sharing their disappointment about the situation on social media and forums. It is currently unclear how long the disruptions will last, which could affect the public's perception of the HoT brand. At the same time, experts call for people to keep an eye on the network providers' infrastructure in addition to the current situation in order to avoid future problems.
In the context of mobile phone coverage, it also makes sense to take a look at the [Bundesnetzagentur]'s interactive mobile phone map (https://www.bundesnetzagentur.de/DE/Vportal/TK/Internet Telefon/Mobilfunkbedarf/start.html). This map offers users the opportunity to check the current mobile phone coverage in Germany, especially with regard to the various standards such as 2G, 4G and 5G. Users can also search specifically by zip code, street or city to record local dead spots and provide feedback about them. This information can help validate data from mobile operators and therefore help improve network quality in the future.
Since the problem affects not only HoT, but also the rest of the industry, it is essential that mobile phone providers and regulatory institutions work together to optimize user coverage and sustainably secure the communications infrastructure in Austria and Germany.