Ulm in view: Citizens report defects - over 3,000 information 2024!

Ulm in view: Citizens report defects - over 3,000 information 2024!

The Ulm defect detector booms! The city's citizens use this innovative tool to report grievances in public space quickly and easily. With just a few clicks via the website or the app, you can point out problems around the clock that are forwarded directly to the responsible urban departments. A real progress for citizen participation!

Since its introduction in 2018, the defect detector has already recorded over 3,000 reports in the past year, and the number is increasing rapidly! The city administration of Ulm in Baden-Württemberg emphasizes that the use of the service is part of a comprehensive municipal concern. Users do not have to register or register, which makes the process extremely user -friendly. The reports are automatically assigned to one of eight categories, so that the city knows exactly where there is a need for action. Problems in the areas of garbage and waste as well as road and traffic are reported particularly frequently.

simple and effective

Currently 117 addresses are stored in the background, to which the messages are automatically forwarded. The system ensures that the citizens are always informed, because the processing status of the submitted reports is publicly visible. For defective street lamps, for example, users are forwarded directly to the Ulm Stadtwerke damage detector. The city plans to further expand the system and make use even easier. A real win for all Ulm who want to actively contribute to improving their city!