Birkenfeld becomes part of the integrated control center in Trier: a significant step!
Bad Kreuznach will become part of the Trier Integrated Control Center to improve emergency care for 626,000 people from December 20, 2024.

Birkenfeld becomes part of the integrated control center in Trier: a significant step!
As of today, at 10:23 a.m., the emergency call 112 in the Birkenfeld National Park District is being processed in the Trier Integrated Control Center. This happened in the presence of high-ranking government representatives such as District Administrator Stefan Metzdorf and Fire Department Head Ralf Britten. The change in the alarm system for the fire and rescue services means that around 626,000 people are now cared for in an area of 5,700 square kilometers. Ralf Britten expressed his gratitude for the dedicated work of everyone involved, who put in months of preparation to make this technical and organizational feat a reality saar-mosel-news.de reported.
Responsibility and efficiency increase
The Trier Integrated Control Center, which has been in operation since 2000, has now also included the Birkenfeld district in its area of responsibility. First District Councilor Immanuel Hoffmann explained that this step is not only a response to legal requirements, but also represents an opportunity to improve efficiency in emergency care. With this change, 85 fire departments, six rescue stations and two emergency doctor locations will be integrated into the system. The coordination is supported by the Rhineland-Palatinate regional association of the German Red Cross, as well as by the Trier-Saarburg district administration as the responsible authority, as can be seen from the information feuerwehr.trier.de emerges.
Over the course of 2024, the control center's dispatchers have already processed over 165,000 missions. The newly implemented system helps to overcome the challenges of digitalization and the changed framework conditions more effectively. Sven Ney, the head of the integrated control center, emphasized the importance of the smooth transition and the extensive training of all dispatchers in the new organizational circumstances. The expansion of this control center is a crucial step in emergency care that not only covers the Birkenfeld district, but also the surrounding districts.