Termination traps on the Internet: This is how you avoid expensive invoices!

Termination traps on the Internet: This is how you avoid expensive invoices!

An alarming wave of complaints reaches the Chamber of Labor (AK): Consumers who want to terminate their contracts over the Internet are suddenly facing unpleasant surprises. You often end up on the website of the paid termination service "Termination Experts" instead of the official website of your provider. As the AK not only pay insufficient users, but also bear the consequences of not sent out of dismissal. A typical case shows how quickly you can fall into this trap. Mr. A. tried to terminate his Viennese annual card and found himself on the page in question, without noticing the hidden costs of over 30 euros. According to his signature, reminders and collection costs followed, the demands totaled 70 euros. In the end he had to personally make his termination.

tips for avoiding termination traps

Customers are advised to always make contracts directly via the provider's official website. This is the safest way to avoid high costs and unexpected bills. In addition, the AK advises to pay attention to the URL of the website and to read the small print carefully. Conscious formulations such as "with payment obligation" could indicate a paid service.

at a time when digital services are on the rise, it is important to remain vigilant. The Science shows that consumers are often overwhelmed to understand the often complex contractual terms. This phenomenon is further reinforced by the incomprehensible presentation of the information on various websites.