Popular Japanese Beef Bowl chain closes according to rat and beetle findings

Popular Japanese Beef Bowl chain closes according to rat and beetle findings

A popular Japanese restaurant chain has temporarily closed almost all of your 2,000 branches this week to carry out cleaning measures after a rat and an insect found in your meal.

temporary closures due to contamination incident

Sukiya, the largest chain in the country, served Gyudon (beef shells), announced the measures after an incident with insect contamination in one of their branches in the suburbs of Tokyo on Friday. This was done just a few weeks after the incident, when a rat was discovered in a shell Miso soup in a restaurant in Tottori, in the west of Japan.

official apology and measures

In order to calm down the growing unrest regarding food safety, Sukiya apologized in a Notice on Saturday for the "considerable inconvenience and concern". Most of their branches will close from March 31 to April 4th to fix contamination problems and pest infestation.

commitment to food safety

In a further step, Sukiya turned over x again and offered" its deepest Excuse ”. "We take this situation seriously and sincerely," said the company. "We will do our best to maintain a safe and clean environment."

consequences of the incidents and customer refunds

After the incidents, the affected branches were temporarily closed in order to carry out vermin control and inspections. Despite the widespread images of a rat in a shell Miso soup on social media, Sukiya only confirmed the incident at the end of March. In a separate March 22 announced, "a comprehensive review and further measures to prevent the penetration from Pests and rodents “to initiate.

Future of Sukiya

The declaration attributed the incident to the fact that an employee had not checked the Miso soup before serving and emphasized that no other customers were affected. After the latest contestation in Tokyo on Friday, the affected customer received a refund, and the company is currently carrying out an investigation at the site to determine the cause.

sukiyas global presence

at the beginning of 2024 Sukiya operates 1,957 branches in Germany and has 675 foreign branches, including in China, Taiwan, Thailand and Brazil, as from the latest annual report . Yoshinoya, another popular chain of beef shells with branches in Japan and abroad, is the second largest chain in the country with 1,259 branches.

Zensho Holdings owns Sukiya and operates several other Japanese and international restaurant brands.