Unusual control: Passenger has to pay 50 euros

Unusual control: Passenger has to pay 50 euros

The subway in Vienna is known for its efficiency, but an incident is now causing discussions about the strict controls of the transport companies. A passenger who was insufficiently prepared for the ticket test received a penalty of 50 euros because he could not show his ticket in time. The person concerned, Mr. Gruber, described his experience: "I had a lot of luggage with me. When the lady came to me, she asked my ticket," he said. The stress and the circumstances led him to be busy looking for the ticket for a few minutes.

According to the guidelines of the Wiener lines , the need for a complete ticket detection is emphasized. A spokesman explained that during the time, while Gruber was looking for his ticket, there could be repeat offenders who get out of the car without control. "Our transport provisions regulate that every passenger who prevents a smooth operating sequence and/or our employees disturbs 50 euros when exercising their work," says a letter from the Viennese lines to those affected.

strict measures to ensure the operating sequence

The Wiener Lines take their responsibility for a smooth operating sequence very seriously. It is argued that such uniform rules are necessary to maintain the functionality of local public transport. According to the company, problems can occur, especially in peak times, if passengers cannot show their tickets in a timely manner. These measures are considered justified by many passengers and other passengers to avoid possible delays and disorders.

Although Mr. Gruber can understand the reasons for the punishment, the incident remains annoying for him. "I understand that control is important, but sometimes things happen that you can't predict," he says. He hopes that more consideration for unusual situations will be given in the future that can delay the presentation of a ticket. The incident raises questions about the balance between strict controls and humanity in service.

For further information and a detailed view of the incident, See the current report www.heute.at .