Technical breakdown at Raiffeisenbank: Thousands of customers affected!

Technical breakdown at Raiffeisenbank: Thousands of customers affected!

On Friday, December 6, 2024, there was a significant failure at the Raiffeisenbank app "Elba". The bank reported on its homepage of extensive technical problems that affected many users the night before. Numerous customers were frustrated in trying to access the app or online payments and could not pursue their banking transactions. According to the information from OE24.at , the IT experts of this bank worked with high pressure on the full restoration of the services, and the customers were asked for the inconvenience.

The situation on Friday morning was even worse: Numerous reports from affected users will be recorded on the Allesturations. The number of symptoms rose until 9:50 a.m. to over 1,500, which shows how many thousands of Austrians suffered from these technical difficulties, as 5 minutes . The problems not only concerned the app, but also affected various IT services in the Raiffeisenbank banking points.

The Raiffeisenbank again confirmed that the problems were taken seriously and that the disorders are already taking care of a quick solution. To clarify, no cyber attacks were mentioned as the cause, which could reduce the concerns of many customers about the safety of their accounts. This current situation is reminiscent of the earlier disorders at other banks, such as recently at Erste Bank, which had similar technical problems at the end of November.