Robot and self -service: Styria revolutionizes gastronomy!

Robot and self -service: Styria revolutionizes gastronomy!

Gastronomy faces considerable change, especially in Styria, where digital transformation progresses through the use of robot technologies. Klaus Friedl, chairman of the gastronomy specialist group in the Styria Chamber of Commerce, emphasizes that a long -term trend can be observed from traditional operation at the table to self -service areas in alpine huts and other restaurants. Friedl assumes that these practices will also increase in other areas of gastronomy, since the pressure to innovate grows and pragmatic solutions are required to meet the challenges of the industry. Robots are increasingly taking on simple service activities such as clearing tables and navigating to rinsing stations, which reduces the need for qualified staff.

digitization in response to market needs

The digital transformation is powered by increasing customer expectations and the use of new technologies. This is considered necessary to survive in the competition. The operating costs and the challenges in implementing robots and other technologies must also be considered. The purchase, installation, maintenance and training of the staff are essential factors, as reported. The step towards the technology of gastronomy can lead to skepticism, especially if employees fear being replaced by robots.

advantages and challenges of robot use

A survey carried out by Vatan and Dogan shows that the fear of unemployment is the main concern of employees when it comes to using service robots. Further concerns include communication problems with guests and high maintenance costs. It is important to make employees clear the advantages of the technologies. Customers in turn have different demands. Some welcome the innovations while other human interactions prefer. Robots are mainly accepted for tasks such as cleaning, luggage transport and food delivery, but there is skepticism in the case of native services and food preparation.

The expectations of cost advantages through the use of robots, especially in the catering trade, are high. Ordermonkey.com emphasizes that digitization improves the guest experience. Digital orders and self-order terminals help to reduce waiting times and minimize order errors. Such solutions increase efficiency, reduce operating costs and increase the number of guests, especially in peak times.

The future of gastronomy

In order to remain competitive, restaurants must use new technologies such as artificial intelligence, sustainable technologies and interactive menus. The need for digital kitchen communication and intelligent resource planning is becoming increasingly relevant. Friedl also demands that drinking money for catering employees remain 100 percent tax and tax-free in order to increase the attractiveness of the industry and attract specialists.

The diverse developments in gastronomy require a high degree of flexibility and adaptability of everyone involved. The introduction of new technologies, especially in the form of robots, could be the key to keep up with the constantly changing requirements and expectations of the guests.

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OrtAlmhütten, Österreich
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