Revolution in retail: AI helps against shoplifting!

Revolution in retail: AI helps against shoplifting!

REWE, Deutschland - Trigo Vision Ltd. presented an innovative, AI-based solution for the theft prevention on June 10, 2025. This technology aims to tackle the considerable challenges caused by shop theft and loss of goods. Every year, such losses cost of over $ 130 billion, and the situation has even increased drastically since Covid pandemic: the number of shop theft has increased by 93 %. With the new solution from Trigo, a new approach to the damage limitation in retail is defined.

The technology uses computer vision to compare scanned articles with those that take customers out of the shelves. In this way, discrepancies can be identified in real time, and an alarm is triggered when an article is removed from the shelf but is not scanned. This system enables security warnings to be sent to the staff in real time, regardless of the checkout method.

technology and data protection

Trigo's solution relies on anonymous persecution of the customers and recognizes which articles are taken from high theft areas. It is ensured that no biometric data is recorded or saved in order to guarantee the data protection of everyone involved. This technology works in the background and ensures that honest customers have a seamless shopping experience.

Another advantage of the solution is to use the existing CCTV infrastructure of retailers, which reduces the need for investments in new hardware. The implementation only requires a connection to existing network video recognition and integration into the cash register systems. Trigo currently processes over 5 million shopping activities with high accuracy and with strict compliance with the data protection guidelines.

AI in retail: A global trend

The application of artificial intelligence in retail is a global trend and affects many aspects of the industry. According to datasolut.com, companies can achieve sales of 15 % on average by using AI. KI has the potential to improve central business processes, personalize customer experience and optimize logistics.

The computer vision, a key area of ​​the AI ​​that is crucial for the theft prevention, applies. Cameras with image processing identify potential thefts and notify the security personnel in real time. Self-checkout systems are also optimized by AI in order to recognize non-scanned products and hidden barcodes. This means that retailers are able to take preventive measures against theft and to offer a more efficient shopping experience, which increases customer satisfaction.

The challenges related to the implementation of AI are not to be neglected. There are technical, economic, political and legal hurdles that retailers have to take into account. Ethics and data protection are also important topics that, according to experts such as P. Jauss, should be brought into focus.

trigo vision took an important step in this direction. The technology is already used in large retail chains such as Tesco in the United Kingdom and Rewe in Germany, which demonstrates its success and effectiveness.

Overall, the development of Trigo and other companies shows that AI plays a central role in the revolution of retail. The combination of advanced technology and a strong focus on data protection could be the key to make the industry future -proof.