Austrian Post: Revolution in letter shipping from May 2025!

Austrian Post: Revolution in letter shipping from May 2025!

From May 1, 2025, the Austrian Post will fundamentally change its letter delivery. On the basis of a legal adjustment that affects the postal market law, the previous "Eco letter" product will be replaced by the new standard product "letter". As the Austrian Post explains, the needs of the customers have changed because fewer and fewer letters are sent. Over 80 percent of the programs currently have a term of two to three working days, which reflects the new standard. The director of the Austrian Post, Walter Oblin, emphasizes that this simplification of the product range is a necessary response to market development.

In addition to the standard product, the new additional performance "Premium" is offered, with which programs can be delivered faster on the next working day. This accelerated delivery, which corresponds to the current "Prio letter" duration, can be combined for all formats such as "letter S", "letter M" and parcel S and M. As usual, the "letter" product can be franked with stamps and thrown in in one of the approximately 14,000 yellow mailboxes in Austria. The new tariffs stipulate that the smallest letter format will cost 1 euro from May. The price for the "Premium" supplementary setting is an additional 30 cents

changes in the range of services

The structure of the product offers is significantly simplified. Although the prices change, the postal promise of the post office remains the same. Customers still have the choice between the cheaper "letter" product with a term of 2-3 working days and the faster "Premium" letter with a working day. These comprehensive changes were introduced in response to the changed demand in the post market, which also has an impact on the provision of further additional services. According to Post.at , the existing additional services, such as "registered mail", remain available and can be combined with the new "Premium" option.