Austrian Post: Revolution in letter sending from May 2025!

Austrian Post: Revolution in letter sending from May 2025!

From May 1, 2025, Austrian Post will fundamentally change the way it delivers letters. Based on a legal adjustment affecting the Postal Market Act, the previous “ECO-Brief” product will be replaced by the new standard “Letter” product. As the Austrian Post explains, the needs of customers have changed as fewer and fewer letters are being sent. Over 80 percent of shipments currently have a delivery time of two to three business days, which reflects the new standard. The director of the Austrian Post, Walter Oblin, emphasizes that this simplification of the product range is a necessary response to market developments.

In addition to the standard product, the new additional service “Premium” is offered, with which shipments can be delivered more quickly on the next working day. This accelerated delivery, which corresponds to the current “Prio-Letter” delivery time, can be combined for all formats such as “Letter S”, “Letter M” and parcels S and M. The “Letter” product can be franked as usual with stamps and posted in one of the approximately 14,000 yellow mailboxes in Austria. The new tariffs stipulate that the smallest letter format will cost 1 euro from May. The price for the “Premium” additional setting is an additional 30 cents.

Changes in the range of services

The structure of the product offerings is significantly simplified. Although prices change, the postal service promise remains the same. Customers still have the choice between the cheaper “Letter” product with a delivery time of 2-3 working days and the faster “Premium” letter with one working day. These comprehensive changes have been introduced in response to changing demand in the postal market, which also impacts the provision of other additional services. Loud post.at The existing additional services, such as “registered mail”, remain available and can be combined with the new “Premium” option.