Pharmacy in the Pro: Trusted Service Despite the renovation is retained
Pharmacy in the Pro: Trusted Service Despite the renovation is retained
In the middle of the renovation work in Pro Kaufland, the pharmacy remains a stable starting point for customers in the Pro. Despite the changes at the location, Ms. Mag. Rosenauer ensures that the pharmacy is still open as usual. "The heart of a pharmacy is not the premises, but the people who work in it. And these are flexible - just like our customers!" This statement underlines the team's flexibility and adaptability, while they at the same time keep an eye on the needs of the community.
The pharmacy has decided to continue to offer its services throughout the renovation. This shows not only the team's commitment to customers, but also the importance of familiarity and service in such a transition period. The pharmacy in the Pro is not only a place to get medication, but also offers a personal service that is often lost in today's fast -moving time.
The concept of customer orientation
Ms. Mag. Rosenauer emphasizes that the adaptability of the staff is decisive in order to ensure customer experience even during the renovation phase. "We have to work with our customers and respond to their needs," she explains. This philosophy is reflected in daily work, where individual advice and personal conversations are very important.
With the conversion of the Pro Kaufland, not only the architecture of the building is renewed, but also creates opportunities for the pharmacy to further improve its services. In abrupt times of change, such stations for the community can be invaluable. "If everything changes around us, we not only restore the physical rooms, but also the trust of our customers in our services," added Rosenauer.
The most important thing is that the people come first behind the service, which is why the pharmacy in the PRO continues to have a trustworthy partner for all health needs. "We are here to help our customers in every phase of their lives, no matter what changes around us are happening," is the passion of the pharmacy teams.
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