Chaos at Kika/Leiner: Customers express their anger at employees!

Chaos at Kika/Leiner: Customers express their anger at employees!

St. Pölten, Österreich - The Kika/Leiner furniture chain is in the crisis: After a failed attempt to renovate, the company has filed for bankruptcy. Removing the renovation plan means that numerous branches have to be closed and 1,350 employees before standing. From now on, many storage items with a 30 percent discount are offered to quickly create liquidity. In view of this dramatic situation, desperate customers react with improper behavior towards the employees who are even in an extremely precarious situation, reports OE24.at.

In recent years, the furniture chain has already passed three changes in ownership, and the pressure on the employees increases. Unions raise the alarm and demand a labor foundation to enable the dismissed employees to reorient their professional orientation. GPA-NÖ managing director Michael Pieber explains that the employees are "very well trained" and thus have "good chances on the labor market". Nevertheless, the direct location for the employees who are now confronted with the displeasure of customers is extremely stressful. According to Nachrichten.at, receivers of down payments as a creditor now have the opportunity to register their claims in the bankruptcy proceedings at the St. Pölten Regional Court. The insolvency administrator, Thomas Leitner, also emphasizes that the complaints against the employees are unfair, since these are also severely affected in the current situation.

serious accusations and sad reality

The customers who are waiting for repayments of their payments insult the employees already under pressure. In a shocking report, a customer expressed that the employees are tackled fleece and that the situation in the branches is extremely tense. As stated in the report by OE24.at, such incidents prove the mismatch between the customers concerned and the employees who themselves are in trouble through no fault of their own. The bankruptcy of Kika/Leiner will also tighten the competition in the furniture trade. According to studies, the market leader XXXLutz already has a market share of 34 percent, while Kika/Leiner recently came to only 13 percent.

The registrations in the bankruptcy proceedings illustrate the scope of the situation not only for Kika/Leiner, but also for the entire industry, which will change further through this concentration. Without new investors or fresh financial resources, Hermann Wieser, who heads the operational business, no longer saw any possibilities, so that the bankruptcy in the current situation was inevitable, such as . This ends the dream of many customers and employees abruptly. The outlook on the future remains uncertain, while the furniture chain is confronted with the consequences of bankruptcy.