Unknown demand: Neunkirchner defends himself for 400 euros!

A man from Neunkirchen received an unexpected bill over 400 euros for dog food, although he did not hold a dog and had not ordered food. This situation resulted in ignoring the payment request, which in turn led to the contact of a debt collection agency. In this difficult situation, the man looked for support in the consumer advice of the Chamber of Lower Austria.

The AK intervened and contacted both with the debt collection agency and the corresponding online retailer. It turned out that the entire claim was a mistake. After all, the man did not have to pay anything because the claim was classified as unfounded. Sandra Nowak, head of AK Niederösterreich-Consumenterberatung, emphasized the importance of early contacting with AK in such cases.

advice on consumer orientation

In your advice, the AK gives various tips on debt collection claims. It is advisable to stay calm and not prematurely agree to an installment payment agreement. Consumers should check whether writing is serious and whether there are specific information about the creditor and the claim. In the event of a real letter, it is also important to check the claim for your authorization and amount and, if necessary, ask for an extension of the deadline in order to have more time for well -founded advice. Markus Wieser, President of AK Lower Austria, emphasized that unauthorized demands are repeatedly addressed to consumers and consumer advice offers valuable support here.

This problem is not new. As ra-kotz.de , debt collection can be worrying, especially if no guilt is known. Dubious debt collection lawsuit are widespread, and it is therefore important to pay attention to some warning signs: Missing information about the creditor, excessive collection fees or threats regarding foreclosure are some of the signs of unjustified demands. Consumers should also be clear about their rights, including the possibility of objecting to unauthorized claims.