Prevention of violence in nursing: Fradomo relies on training and dialogue

Prevention of violence in nursing: Fradomo relies on training and dialogue

at a time when social responsibility in the healthcare system becomes increasingly important, measures to prevent violence in nursing facilities are increasingly becoming the focus. FRADOMO GmbH, which is 100 percent part of Frages Holding GmbH and operates several old people's homes in Upper Austria, follows an extensive program to create a safe and respectful environment for all residents: inside.

The company that has locations in cities such as Feldkirchen an der Donau, Vöcklabruck and Maria Schmolln has increasingly carried out in-house training and internal exams in recent months. These initiatives are intended to serve awareness of potential risks and work together on solutions. "The security and well -being of our residents: Inside, we have the highest priority," said Deborah Neumüller, head of the senior citizens' work and quality assurance at Fradomo. Violence can occur in many forms - be it physical, emotional or psychological violence.

open dialogue and prevention

An elementary part of the strategy results from the open dialogue among the employees: inside. Through these conversations, risks can be identified at an early stage and problems made visible. "Aggressive behavior is human and can occur in many areas of life. We are about tabooing these topics," emphasizes Jacqueline Stumbauer, head of the care and nursing service in the Fradomo Rainbach. The company relies on the training of its employees in order to recognize the signs of stress among residents: inside. The focus is on promoting preventive communication strategies. The employees: Learn inside how you can react safely and understanding in conflict situations to ensure a trusting atmosphere.

In addition, regular supervisions are offered to give the specialists the opportunity to reflect on challenges and conflicts together and to develop solutions. Dealing with violence and aggression is understood as a collective task, which underlines the need that all employees acquire the required skills.

fradomo sees the implementation of these measures not only as necessary, but also as an important step into the future. "With the necessary know-how, our employees are well equipped to actively design non-violent framework conditions," added Neumüller. This approach is viewed as a model for the entire region and illustrates how important a rethinking in nursing is.

For further information on the extensive efforts to provide non-violent care environment and the developments in the FRADOMO institutions, watch the article on www.salzkammergut-rundblick.at .