Crisis meeting in Magdeburg: Hotlines for psychological support set up!

Crisis meeting in Magdeburg: Hotlines for psychological support set up!

On December 27, 2024, Minister Eva Feussner and State Secretary Wolfgang Böhm decided in a crisis meeting to set up two hotlines who are specifically geared towards the psychological support of those affected after the attack on the Magdeburg Christmas market. The aim of these hotlines is to offer people confidential help and support in stressful times.

affected can speak openly about their feelings and fears about the hotlines. School psychological support is now also available for pupils. The hotline for school psychological support can be reached on 0345 - 131 887 53 between 10 a.m. and 6 p.m.

new hotline for state staff at schools

In addition, a hotline for the psychological support of the state staff will be set up in schools from December 27, 2024. This hotline will convey a video consultation with a psychologist from the Medical Airport Service (MAS) within three working days. The contact details of the hotline are published in the school portal of the MAS.

Minister Feussner emphasized the importance of support for people looking for help and the associated healing process. The establishment of this hotlines comes at a critical time to provide those who are affected by the incident.

In addition, the telephone counseling and the volunteer advice Center Sorgenmail.de offers additional support. These contact points advise on all problems and worries, regardless of age, gender and religion, and attach great importance to anonymity and confidentiality. All consultations are free of charge and encrypted, as BildungsServer.de reported.

In addition, the AAA-General Angst information offers useful information on various topics related to fear and panic, while Psychomeda provides free online advice as the first orientation aid for psychological questions. Qualified therapists are available here to answer questions online and free of charge.

For those affected, these measures are an important step in order to receive support and help in this challenging time.