Kreuznacher Diakonie in focus: billed too much, care!

Kreuznacher Diakonie in focus: billed too much, care!

The Kreuznach Diakonie focuses on a scandal after the State Office for Social Affairs, Youth and Supply found in a review that too much was billed in a facility for people with disabilities in Mainz. During the examination, which was initiated on the basis of the complaints, it emerged that more working hours for help and care were billed than actually performed. This happened in 2023, and the authority also found defects in the quality of care, such as swr" reported .

Up of pressure from the State Office, the Kreuznach Diakonie has now taken measures. More staff have been hired and the documentation of the work done improved. The office has published a list of recommendations in order to be able to better check the actual services. A new control is planned for the middle of next year to check compliance with the regulations. In Bad Kreuznach, the Diakonie is also faced with allegations, as parents of disabled residents draw attention to grievances, including reduced therapeutic offers and hygiene defects.

difficult situation for those affected

In addition, it was recently known that parents were asked to collect their impaired children at short notice in a dormitory of the Kreuznach Diakonie due to lack of staff, which led to intensive criticism. A concerned mother said that her son was given the medication false twice. This shows the precarious situation in which the facilities are located and raises serious questions about the quality of the care. Parents are worried that the needs of their children are saved while the diakonia rejects any allegations.

Such challenges are not unusual in geriatric care. As mentioned on Altenheim.de , dependency syndromes, for example in terms of alcohol or medication, are also an important problem in nursing homes. In order to meet the specific requirements of the addiction patients, high professional and social competence is required, which in the current situation means additional challenges for institutions such as the Kreuznach Diakonie.