Ombudsman for those in need of care: unbureaucratic help in the district of Mettmann!

Ombudsman for those in need of care: unbureaucratic help in the district of Mettmann!

In a significant step to improve the rights of those in need of care and their relatives, the district of Mettmann has set up a new ombudsman. This initiative aims to easily clarify conflicts in nursing and care facilities and to offer users and their families a contact point for complaints.

The newly created ombudsman will act as a central point of contact to help Saxony and their relatives with problems such as room occupancy, loss of valuables or contractual issues. The ombuds will act as a neutral intermediary who work independently of the institutions involved and strive for unbureaucratic solutions. Your activity should enable an out -of -court settlement of conflicts between care facilities and their users, which is particularly relieved for the families concerned.

who is being searched?

A total of three ombud pollers are sought for this important service. The allocation is geographically: a person will be responsible for the northern cities of Ratingen, Heiligenhaus and Velbert, another for the cities of Wülfrath, Mettmann, Erkrath and Haan, while the third ombud person is responsible for the southern part of the district, i.e. Hilden, Monheim and Langenfeld. These are voluntary positions for which an annual allowance of 840 euros is provided. The term is three years.

Interested applicants should meet some requirements. Basic knowledge of the living and participation law as well as the residential and care contract law are necessary. Professional experience in the social field, healthcare or social work would be an advantage, as well as a certain level of life. In addition, applicants have to present a certificate of good conduct. The ombud persons are obliged to report the home supervision annually.

How to apply

If you are interested in this challenge, you can contact the Mettmann district supervision directly. Interested candidates Frank Albers can contact 02104 992136 or Matthias Leidinger at 02104 992107. Alternatively, it is possible to send an email to Heimuflicht@kreis-mettmann.de. More detailed information can also be found on the official website of the Mettmann district, where further details are provided under the search term "ombudspersonies".

The establishment of this ombudsman is an important step to strengthen the rights of older and needy people, and could help to consolidate trust in care facilities. This initiative ensures that the votes of users and their relatives are heard and they are included in the decision -making processes.