Paving stones away: Bramstedter fights against GVG glass fiber!

Paving stones away: Bramstedter fights against GVG glass fiber!

In Bramstedt in Lower Saxony, a local resident causes excitement after trying to draw attention to damage to his property for months to draw attention to damage to the GVG Glasfaser. Michael Schindler, who has lived in his house since 2010, noticed that several paving stones had loosened in his entrance. This damage was probably created during the work for the laying of fiber optic lines. After weeks of unsuccessful contact attempts, Schindler turned to the press, which finally served as a wake -up call for the company.

The incident went on the bromese path, where the paving stones, according to Schindler, were washed out, while the workers of the GVG shot the necessary cables into the ground. "I couldn't explain why the stones were suddenly loose, since no earthworks carried out at these points since we moved in," explained the Bramstedter. Despite multiple attempts to contact via email and calls, the GVG's reaction failed to materialize. "I have never received any feedback, after many attempts I was only promised a recall, which never took place," said Schindler.

Unheardly many complaints

The problem relates to the Bramstedter, who not only fights with physical damage, but also with a felt helplessness. "That's why I decided to ask the newspaper for help. I would also like to give other residents a hint," he continues. During his long waiting Schindler suspected that the rain pipes were also damaged during the work, which could be the cause of the loosened paving stones.

Schindler reported the damage for the first time on August 14, but received no further communication from GVG. According to the reporting of the district newspaper, however, movement seemed to get into the matter. GVG contacted and introduced an employee with whom Schindler could speak directly. "The employees justified the delays with the fact that they had to work through thousands of symptoms," added Schindler, while the GVG press office emphasized the seriousness of the case. "We take the descriptions very seriously and are already in the process of checking the damage and remedy as soon as possible," it said in the company's statement.