ÖBB starts fair play campaign: respect on the train is mandatory!

ÖBB starts fair play campaign: respect on the train is mandatory!

Österreich - The Austrian Federal Railways (ÖBB) face alarming challenges. Behind the request "Please do not drive out of the skin" on the posters on trains is a serious problem: an increase in attacks on the staff. Klaus Baumgartner, spokesman for ÖBB, confirmed to Today. With the new fair play campaign, ÖBB are trying to promote awareness of respectful coexistence. The campaign is supported by training, body cams and security measures.

creative approach to disrespectful behavior

A creative approach accompanies the public education: Comic pictures in the train and influencers should in particular address younger passengers and motivate them to consider. The focus is on topics such as volume, cleanliness and keeping seats free. Baumgartner emphasized that a pleasant journey is at the top for everyone and that the ÖBB are ready to support the staff. Attention to this topic is particularly important because good interpersonal communication and the respectful handling of public transport are decisive.

In addition to the physical measures, it is emphasized that social and emotional intelligence is also of great importance when managing the staff. According to an article on Harvard Business Review , managers must learn to focus their attention in order to effectively direct their employees and to keep an eye on the strategic goals. Targeted attention to yourself, others and the outer world is the basis for successful management and improvement of the corporate environment. Only through strong awareness can employers create a positive and safe working atmosphere and at the same time also respond to the needs of their employees.

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