U-railway chaos in Vienna: Reverse trip causes confusion among passengers!

U-railway chaos in Vienna: Reverse trip causes confusion among passengers!

U2, Wien, Österreich - An extraordinary incident occurred in Vienna when the U2 line came to a standstill shortly before the end station, but did not open the doors. According to a reporting reader of “Today”, the passengers began to become restless and waited in vain for permission to get out. The train driver finally opened the door to the cabin and went to the back of the train. Without warning, the train started moving backwards, which completely surprised the passengers. It was only after an unexpected reverse ride that the driver managed to hold the train in the right place and open the doors so that the passengers could get out safely.

The Viennese lines said that technical problems occurred in the new automated braking system that controls the trains. If a train goes into the stop too early or too late, this can cause the doors to not be opened automatically. In such cases, the train driver is asked to intervene manually. Such "teething problems" are normal when introducing new systems, as the company notes. Nevertheless, additional measures are taken to ensure punctuality and the smooth process, among other things through increased staff in the stations and in the control center.

technical complications in rail operations

Problems like the door disorder that occurs when passengers jump on the train at the last moment also have an impact on the operating sequence. Here, the door can be partially blocked by the resulting counter voltage, which leads to further delays. To ensure that the trains run in time, the Viennese lines advise the passengers to leave the area around the doors as soon as the closing mode is activated. These measures are intended to help manage the challenges in the new system that keep causing confusion.

Due to the continuous improvement of the processes and the use of new technology, the company hopes to minimize future disorders. However, the recent events illustrate that patience and understanding are asked by both passengers and the company themselves until the U2 develops their full potential. As the "Today" reader describes: "The reverse trip was definitely the highlight of this unexpected journey." While everyone hopes for a stable operation, it remains to be seen how quickly the new systems can be optimized.