Around the clock: The Viennese lines master unexpected disorders!

Around the clock: The Viennese lines master unexpected disorders!

Erdberg, Österreich - In Vienna, a high-operation at the Viennese lines is coordinated: over 900 vehicles, including 400 trams, almost 380 buses and 128 subway trains, are on duty every day to transport around two million passengers. Disorders and extraordinary events are reported and processed in the operating control center in Erdberg, where the team under the direction of Özgür Akpinar is faced with 130 to 150 unexpected incidents. Special challenges, such as the recent incidents in the event of a storm or health problems of passengers, require quick action by employees. The head of the control center made it clear that the guarantee of the security of people is always a top priority, since the first measures always have to apply to rescue people before the police are involved.

modern use for the subway

The additional subway control center is a prime example of modern technology and was put into operation in 2006 to replace the old premises at the Karlsplatz station. In an oval building, a team of up to 20 people follows the company of the subway live, while they get an overview of the routes and trains through color-coded screens and large wall projections, as it vsi.bsa. described. In addition, the control center constantly monitors all aspects of the subway operation, including the power supply for the entire Viennese line infrastructure, which includes buses and trams. The employees in the control center are responsible for monitoring and controlling the driving, which takes place from 4:30 a.m. to 1:15 a.m., while maintenance work is coordinated at night.

Around 20 trained employees of the subway control center work in shift operation and are ready to react immediately to every disorder, the team reports. Thanks to modern technology and seamless surveillance, it can be ensured that the passengers can safely reach their destination. A tour of the U-Bahn control center on October 6, 2024 granted remarkable insight into the progressive technology and the diverse tasks of the employees, who work tirelessly to make the company as smooth as possible, so the Volksblatt.at .