Traumatic experiences: Wiener Health Association offers first aid!

Traumatic experiences: Wiener Health Association offers first aid!

A serious traffic accident recently brought a seriously injured child to a clinic, which led to an emotional exceptional situation with the nursing staff Selina, the mother of a child of the same age. In this context, the Vienna Health Association (Wigev) presents its new program "Psychological First Aid" (P.E.H.), which aims to support employees in crisis situations and to promote their emotional stability. The program has developed from the knowledge that psychological stress and traumatizations, as often occur in healthcare, require rapid and targeted help.

The P.E.H. program enables employees of all clinics to train as mental first aiders. These first aiders offer important immediate help in crisis situations. They do empathetic relief talks, activate social networks for stabilization and provide information material that helps those affected to cope with crises. In addition, anonymous documentation of the interactions is carried out to evaluate the effectiveness of the offer. In addition to this important support, there are other help offers; These include internal, low-threshold consultations by clinical psychologists and crisis supervision for individuals or teams that are provided promptly after stressful events.

urgency of psychological initial care

The need for quick psychological care is also emphasized by other sources. Employees in emergency rooms are often given violence and threats from alcohol -minded patients, which can put a great impact on their mental state. This illustrates the potential of physical and psychological traumatizations, which can be triggered by unexpected and violent events. An example of this is a locksmith who saw how a colleague was seriously injured by an incorrectly set machine. Such experiences can have serious effects, including post -traumatic stress disorders, if the processing of the trauma remains inadequate.

Hannah Huxholl from the DGUV emphasizes the importance of quick help in the shock phase, which is considered the first of three phases after an extreme event. The support of those affected in this sensitive phase can help prevent chronic consequences. Signs of poor workmanship, such as avoiding colleagues or difficulties at work, are warning signals that should not be ignored because they can lead to long -term downtimes or even occupational disability.

initiatives to support the employees

In order to improve care after traumatic events, security officers can become active by updating the risk assessment and training employees for initial psychological care. In addition, contact information for psychological first aiders should be announced. The possibility of offering psychological initial care by external service providers or training their own employees is an important measure to help employees in critical situations. Further training takes place by experts in emergency psychology and is voluntary.

For employees who are in contact with customers, there is an increased risk of experiencing violence. In these cases, statutory accident insurance offers a psychotherapist procedure that enables short -term psychotherapy after traumatic events. This network for psychological care is continuously expanded, including through the establishment of video therapy.

The Vienna Health Association and the DGUV make it clear with its initiatives that first aid psychological aid and comprehensive support for employees are of great importance in order to provide the necessary support in crisis situations and to pave the way for emotional stabilization.

For more information on this topic, you can find the reports of the Vienna Health Association at , as well as the detailed information from DGUV Psychological initial care at DGUV and DGUV Call up.